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Device Monitoring

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Device Monitoring

Device Monitoring

The monitoring feature generates data displays of managed device information, allowing you to instantly assess the status of all your managed devices, and to view more detailed information for individual devices. For more detailed information about monitored values, consult the Thales Luna HSM Documentation.

Device monitoring requires an appliance with REST API. If you monitor a device with firmware lower than 6.20.0, not all monitoring information will be available.

Device monitoring is supported for Luna SA 7.4 FM enabled devices.

The CCC Monitoring feature will require a license that includes monitoring. If the monitoring license is not available, a Monitoring license required message appears when you click Monitoring in the left navigation frame.

Viewing Monitored Device Information

The main device monitoring table includes columns which provide details on the following:

Status

An indication of device health. Possible values are:

- Checkmark icon: No problems detected with the device.

- Caution icon: The device has a problem which requires attention.

- Error icon: Either CCC cannot reach the device or the device has a critical problem preventing it from servicing cryptographic requests.

Name The name of the device.
Hostname The Hostname or IP address of the device.
HSM Utilization

A histogram of the HSM utilization percentage for the last 12 checks that has performed. If you sort on this column, the devices appear in ascending order (first sort), or descending order (second sort) of average utilization.

Last Update Time since the device was last polled.

The time on Luna SA device should be correct in order to get correct device monitoring information.

You can select an individual device to view more detailed information.

To view history for a device
  1. Select the particular device you are interested in. The monitored information appears below, in the attributes frame. By default, the History tab is selected.

  2. Select the type of data you wish to view as a line chart. Available options are:

    History Chart Description
    Crypto Operations - HSM Charts the number of crypto operations performed per second by the HSM. Crypto operations include: key generation, key derivation, key importing and exporting, random number generation, encryption and decryption services, key signing, and key verification. This allows you to monitor and review high and low crypto operations activity on the HSM.
    Operation Requests - HSM Charts the number of operation requests received per second by the HSM. This allows you to monitor and review high activity operations periods on the HSM.
    Non Critical Events - HSM Charts the number of non critical events on the HSM. Non critical events include: Rest API validation errors, unauthorized requests, failed requests, and forbidden requests. This allows you to monitor non critical incidents on the HSM and identify patterns in their occurrence.
    Crypto Operation Errors - HSM Charts the number of crypto operation errors that occur on the HSM. Crypto operations errors can occur during: key generation, key derivation, key importing and exporting, random number generation, encryption and decryption, key signing, and key verification. This allows you to monitor and review the functionality of their HSM.
    Commands - HSM

    Charts the number of commands input to the HSM. This allows you to monitor and review low and high activity periods for the HSM.

    The device must be running firmware 6.20.0 or higher in order to display this information.

    Critical Events - HSM Charts the number of critical events which occur per second on the HSM. Critical events include: the HSM losing power, or the HSM stopping operations. This allows you to monitor and identify when critical events occur on the HSM.
    Operations Errors - HSM Charts any operating errors which occur on the HSM operating system. Operations errors include: the operating system disconnecting, or losing power. This allows you to monitor and identify when operations errors occur on the HSM.
    CPU Usage - HSM

    Charts the percentage of the CPU used by the device. This allows you to monitor the condition of their device CPU.

    The device must be running firmware 6.20.0 or higher in order to display this information.

    Load AVG 1 Minute - Appliance Charts the average computational work the appliance performs over a 1 minute period.
    Load AVG 5 Minutes - Appliance Charts the average computational work the appliance performs over a 5 minute period.
    Load AVG 15 Minutes - Appliance Charts the average computational work the appliance performs over a 15 minute period.
    CPU Temp - Appliance Charts the temperature of the appliance in degrees Celsius. This allows you to monitor high activity periods and their effect on the internal temperature of the device CPU.
    CPU Core Voltage - Appliance Charts the voltage drawn by the appliance CPU. This allows you to monitor power consumption during high activity periods on the device.
    Power Supply Temp - Appliance Charts the temperature of the specified power supply on the appliance in degrees Celsius. This allows you to monitor the condition of the power supply.
    Power Supply Voltage - Appliance Charts the voltage drawn by the specified power supply on the appliance.
    Battery Voltage - Appliance Charts the voltage of the battery connected to the appliance. The battery powers the NVRAM and RTC functions on the device.
    Fan Speed - Appliance Charts the RPM of the specified fan on the appliance. This allows you to monitor the functionality of fans on the device.

    By default, the data displayed is for the past hour. You can hover any point on the graph to view a tooltip containing detailed information about that point in time. For example, if you hover over a point in the crypto operations line chart corresponding to 08:00, the number of crypto operations per second that occurred at 08:00 is displayed in text.

  3. Select the time period for which you want to view the data. The graph updates to show the data trend for the selected time period.

To view appliance data for a device
  1. Click the Appliance Data tab.

  2. Select the particular device you are interested in.

  3. Click Appliance Performance. Information includes the device uptime and the load average for the past 1, 5, and 15 minute(s).

  4. View the Hardware Info. There are values for the following parameters:

    • CPU Temperature displayed on a scale of 0 to 120 Degrees Celsius.

    • Power Supply Temperatures displayed on a scale of 0 to 120 Degrees Celsius.

    • CPU Voltage displayed on a scale of 0 to 4 Volts.

    • Power Supply Voltages displayed on a scale of 0 to 15 Volts.

    • Battery Voltage displayed on a scale of 0 to 4 Volts.

    • Fan Speeds displayed on a scale of 0 to 10000 revolutions per minute. A value of N/A indicates that the device is not returning data.

To view HSM data for a device

Device monitoring requires an appliance with REST API. The device must be running firmware 6.20.0 or higher in order to display this information.

  1. Select the particular device you are interested in.

  2. Click the HSM Data tab.

  3. View the HSM Performance:

    • The histogram on the right indicates the HSM utilization percentage for the last 12 checks.

    • The Performance indicates whether the HSM is a High or Low performance model.

    • The HSM Utilization indicates the percent utilization of the HSM for the last check.

    • The Operations per Second indicates the number of operations per second the HSM performed since the last check.

  4. View the HSM Storage. There are values in kilobytes for maximum storage, used storage, and available storage.

  5. View the Partition Information. The Maximum Partitions value indicates the number of partitions you are allowed to create based on the applied maximum partitions capability. The Managed Partitions value indicates the number of partitions currently managed through CCC as services. The used partitions value indicates the number of partitions configured on the CCC. The Partitions Available for Import value indicates the number of partitions which are not imported into CCC.